Terms and Conditions
1. Introduction
Welcome to CelestialGo (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.
2. Acceptance of Terms
These Terms constitute a legally binding agreement between you (the “User” or “you”) and CelestialGo, operated by CelestialGo LLC. The Website may be updated from time to time; the most current version will be posted on the site and will supersede any previous versions.
3. User Responsibilities
3.1 Account Registration
- You must provide accurate, current, and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account.
- You must notify us immediately at [email protected] if you suspect any unauthorized use of your account.
3.2 Acceptable Use
- Do not use the Website for any unlawful purpose or in violation of any applicable law.
- Do not upload, post, or transmit any content that is defamatory, obscene, infringing, or otherwise harmful.
- Do not attempt to interfere with the operation of the Website, including hacking, scraping, or distributing viruses.
4. Intellectual Property
All content, designs, logos, and trademarks displayed on the Website are the property of CelestialGo or its licensors. You may not reproduce, distribute, modify, or create derivative works without prior written permission.
5. Product Information and Purchases
All product descriptions, prices, and availability are subject to change without notice. We strive for accuracy but do not guarantee that product information is error‑free. Orders are subject to acceptance and availability. We reserve the right to cancel any order for reasons including, but not limited to, product unavailability or suspected fraud.
6. Payment and Billing
Payments are processed securely through third‑party payment providers. By providing payment information, you represent that you are authorized to use the designated payment method. All taxes, duties, and fees applicable to your purchase will be disclosed before finalizing the transaction.
7. Shipping, Returns, and Refunds
Shipping times and costs are outlined on the Shipping Policy page. Returns and refunds are governed by our Return Policy, which requires that items be returned in their original condition within the specified period. Refunds will be issued using the original payment method.
8. Limitation of Liability
To the maximum extent permitted by law, CelestialGo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless CelestialGo, its affiliates, officers, and employees from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or any unlawful use of the Website.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law principles. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Texas.
11. Termination
We reserve the right to suspend or terminate your access to the Website, without prior notice, for any violation of these Terms or for any reason deemed appropriate by CelestialGo.
12. Contact Information
If you have any questions about these Terms, please contact us at:
- Email: [email protected]
- Phone: +1(806)737-9486
- Address: 123 Celestial Way, Austin, TX 78701, USA
13. Changes to These Terms
We may revise these Terms at any time. The revised Terms will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes constitutes acceptance of the new Terms.